About the Role
We are looking for a General Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.
Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.
To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Organize and supervise kitchen shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current kitchen employees
Implement policies and protocols that will maintain future restaurant operations
Taking orders from the server and preparing food according to customer preference
Ensuring a high standard of cleanliness and order
Training staff in preparation, cooking, and handling of foods
Monitoring and managing cooking tools and ingredients
Making adjustments to accommodate clients with specific diet and health concerns
Setting up the work station
Developing recipes that comply with company policy
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and PeachWorks
Strong leadership, motivational and people skills
Acute financial management skills
BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Experience in using different cooking tools, equipment, and utensils
Great knowledge of various cooking methods and procedures
Understanding of food preparation techniques
Able to withstand long hours of standing, bending, and moving around
Basic knowledge of mathematics to make correct measurements of ingredients
Ability to follow recipe instructions
How to Apply
Please click the 'Apply' button on the bottom and attach your resume.
About the Company
The world first well-being pizza made of patented Green tea dough.
We believe we can make the world for a better place by doing what we can do the best. Pizza is what I can do the most with love and care. Pizza Maru launched a take-away pizza store to provide cheap yet delicious and high-quality pizza and currently is a leader of pizza franchise business in Korea with 650 franchise stores nationwide.